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Is it mandatory for practitioners to include "Optional Packaged Services" on the SOG?

  1. Yes, it is mandatory

  2. No, it is optional

  3. Only if requested by the consumer

  4. No, it is prohibited

The correct answer is: Yes, it is mandatory

Including "Optional Packaged Services" on the Statement of Goods (SOG) is indeed a mandatory requirement for practitioners. This is crucial for ensuring transparency and providing clear information to consumers about the available options. By listing these services, funeral practitioners help families understand the various choices they can make regarding their loved one's arrangements, as well as the associated costs. This practice supports informed decision-making, ensuring that consumers can select services that align with both their needs and their budget. In the context of consumer protection regulations, the inclusion of optional services on the SOG is designed to prevent any misunderstandings about what services are available and how they can fit into the overall funeral plan. It promotes ethical practices by encouraging disclosure and clarity, ultimately empowering consumers during a difficult time.